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Terms & Conditions - UTech Solutions

Terms and Conditions

These Terms and Conditions (“Terms”) govern your use of the website utechsolutions.co] and any services provided by utechsolutions.co (“we”, “us”, “our”), including signage, billboard, and LED/LCD display advertising design, manufacturing, and installation services.

By visiting our website, submitting an inquiry, or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

1. About Us

[Your Business Name] provides signboard, billboard, and LED/LCD advertising display design, fabrication, and installation services to businesses and individuals.

Address: [Your Business Address] Phone: [Your Phone Number] Email: [Your Email Address]

2. Services

We offer, among others:

  • Design and fabrication of signboards, billboards, neon and LED/LCD signage
  • Installation and maintenance of advertising displays
  • Consultation on location, size, and material suitable to your needs

Product specifications, pricing, and availability shown on our website or communicated verbally/via phone or WhatsApp are subject to change without prior notice.

3. Quotations and Orders

  • All quotations provided (verbally, via phone, WhatsApp, or written) are estimates based on the information you provide and are subject to final confirmation after site inspection/measurement.
  • An order is only confirmed once both parties agree on scope, price, and timeline, typically supported by a written confirmation or advance payment.
  • We reserve the right to revise quotations if design specifications, materials, or site conditions change after the initial estimate.

4. Payment Terms

  • Payment terms (advance, installments, or full payment) will be communicated at the time of order confirmation.
  • Work will not commence, or will be paused, until the agreed advance payment is received.
  • Any delay in payment may result in delay of production, delivery, or installation timelines.
  • Prices are subject to applicable taxes as per prevailing law.

5. Delivery and Installation

  • Estimated delivery and installation timelines will be communicated at the time of order confirmation but are not guaranteed and may vary due to material availability, weather, site access, or other factors beyond our control.
  • Customers are responsible for ensuring the installation site is accessible and complies with any local permits or approvals required for signage/billboard placement.
  • We are not responsible for delays or issues caused by third-party permissions, electricity connections, or structural limitations at the site.

6. Customer Responsibilities

  • You are responsible for obtaining any necessary permits, approvals, or No Objection Certificates (NOCs) required by local authorities for installing signage or billboards at your chosen location, unless explicitly agreed otherwise in writing.
  • You must provide accurate information (location, size requirements, content/artwork) for us to fulfill the order correctly.
  • Any content (logos, text, images) provided by you for use on signage must not infringe on third-party copyrights or trademarks; you are responsible for ensuring you have rights to use such content.

7. Cancellations and Refunds

  • Cancellation requests must be made in writing (email or WhatsApp) as soon as possible.
  • If production has already started, cancellation may not be possible, or may only be partially refunded after deducting costs already incurred (materials, labor).
  • Custom-made signage and billboards, once fabricated, are generally non-refundable as they are made to your specific requirements.
  • Refund eligibility and timelines, where applicable, will be assessed on a case-by-case basis.

8. Warranty

  • We offer a limited warranty of [e.g., 6 months / 1 year] on workmanship and materials against manufacturing defects, unless otherwise specified at the time of order.
  • Warranty does not cover damage caused by natural disasters, vandalism, electrical fluctuations, improper use, or third-party interference after installation.
  • Warranty claims must be reported promptly with supporting evidence (photos/videos) for assessment.

9. Intellectual Property

  • All designs, mockups, and creative work produced by us remain our intellectual property until full payment is received and ownership is formally transferred, unless otherwise agreed in writing.
  • We may showcase completed projects (photos of installed signage) in our portfolio, website, or marketing materials unless you request otherwise in writing.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services, including loss of business or advertising opportunity due to delays, technical faults, or external factors.
  • Our total liability, in any case, shall not exceed the amount paid by you for the specific order in question.

11. AI Call Handling Disclaimer

Calls to our business may be answered or assisted by an AI-based call handling system for the purpose of capturing inquiries and connecting you with our sales team. Information shared during such calls will be used and protected in accordance with our [Privacy Policy].

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of , and any disputes shall be subject to the exclusive jurisdiction of the courts of

14. Contact Us

For questions about these Terms and Conditions, please contact:

This document is a general template and should be reviewed by a legal professional to ensure it fits your specific business practices and complies with applicable laws before publishing on your website.